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Legal

Privacy Policy

Effective Date: March 1, 2025

Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Data Sharing & Third-Party Partners
  5. Your Rights & Data Management
  6. Compliance with Laws
  7. Children's Privacy
  8. Data Security Measures
  9. International Data Transfers
  10. Updates to This Privacy Policy
  11. Limitation of Liability
  12. Indemnification
  13. Dispute Resolution
  14. Contact Us

1. Introduction

Altcoin Pro, LLC ("Altcoin Pro," "we," "us," or "our") provides cryptocurrency education services ("Services") via the Skool platform and other channels. We prioritize your privacy with industry-leading standards, transparency, and accountability. This Privacy Policy details how we collect, use, share, and protect your personal information. By accessing or using our Services, you expressly consent to this Privacy Policy, including its dispute resolution terms (Section 13). If you disagree, do not use our Services.

2. Information We Collect

We collect only essential data:

2.1 Personal Information You Provide

  • Name
  • Email Address
  • Phone Number (optional, for account recovery or support only)
  • Payment Information (e.g., credit/debit card details, processed exclusively via Stripe and Skool)

2.2 Usage Data (Automatically Collected)

Via Skool and our systems:

  • Login activity (e.g., timestamps, IP addresses)
  • Community engagement (e.g., posts, comments, reactions)
  • Course progress (e.g., completion metrics)

All data is processed under a strict Data Processing Agreement (DPA) with Skool, overriding their default policies (see https://www.skool.com/privacy) to enforce our heightened privacy standards.

3. How We Use Your Information

We use your data solely for:

  • Service Delivery: Fulfilling our contract with you (e.g., personalizing educational content), per GDPR Art. 6(1)(b).
  • Marketing: Sending promotional emails (via Go High Level, ClickFunnels) or targeted ads (via Meta, Google, TikTok) using anonymized, hashed data, only with your explicit, documented consent (GDPR Art. 6(1)(a)), revocable at any time.
  • Payments: Processing transactions securely via Stripe and Skool, per contractual necessity.
  • Operations: Improving efficiency (e.g., via Zapier), based on legitimate interests (GDPR Art. 6(1)(f)), with opt-out rights and no adverse impact on you.

We explicitly do not sell, rent, lease, or trade your personal data under any circumstances.

4. Data Sharing & Third-Party Partners

We share data only when strictly necessary:

  • BullRunners LLC and Botbnb LLC: Co-owners, bound by a notarized joint-controller agreement ensuring confidentiality and mirrored compliance with this Policy.
  • Service Providers: Skool, Stripe, Go High Level, ClickFunnels, Zapier, each under DPAs mandating GDPR/CCPA/COPPA compliance, audited biannually. Current list available at team@altcoinpro.com upon request.
  • Legal Compliance: Disclosure only as required by law (e.g., subpoena), with immediate notice to you unless legally prohibited, and limited to the minimum scope. No other sharing occurs without your prior, written, and revocable consent.

5. Your Rights & Data Management

5.1 Your Rights

Under GDPR, CCPA, and all applicable laws, you may:

  • Access all data we hold (detailed report in 10 days).
  • Correct inaccuracies (processed in 5 days).
  • Request full deletion, including Skool-hosted data via our DPA (completed in 20 days).
  • Obtain a portable copy (e.g., CSV, in 10 days).
  • Object to or restrict processing (effective within 48 hours where legally feasible).
  • Opt out of marketing/ads (processed in 3 business days).

Submit requests to team@altcoinpro.com; we exceed statutory timelines for your protection.

5.2 Retention & Deletion

Data is retained only as needed:

90 days post-account closure, then fully deleted or irreversibly anonymized, unless legally required (e.g., 7 years for tax records per IRS, stored encrypted and segregated).

Deletion requests erase all data, including from third parties, verified by quarterly audits.

5.3 Opt-Out Mechanisms

  • Marketing: Unsubscribe via email link, text "STOP," or team@altcoinpro.com (immediate).
  • Targeted Ads: Opt out at team@altcoinpro.com (processed in 3 days, enforced across all partners).

6. Compliance with Laws

We proactively exceed:

  • GDPR: Lawful bases (consent, contract, legitimate interests) logged per transaction; DPAs and Standard Contractual Clauses (SCCs) ensure processor/transfer compliance.
  • CCPA: No data sales; rights granted universally, with no discrimination; opt-out exceeds requirements.
  • COPPA: No targeting of under-13s (Section 7); immediate erasure of any such data.
  • Other: CAN-SPAM, TCPA, and securities laws strictly followed (e.g., no investment advice).

Compliance disputes resolved per Section 13.

7. Children's Privacy

Services are restricted to 13+. Users 13-17 require notarized parental consent (email team@altcoinpro.com with parent's name, email, and signed authorization).

We do not knowingly collect under-13 data; if detected, we delete it within 8 hours, notify regulators if required, and permanently ban the account.

8. Data Security Measures

We deploy:

  • AES-256 encryption for all data (transit and rest).
  • Role-based access controls, mandatory MFA, and real-time intrusion detection across all systems.
  • Biannual SOC 2 Type II audits and monthly penetration tests by independent experts.

Breach Response: Notification within 24 hours (exceeding GDPR's 72-hour rule), with direct user alerts, full mitigation, and compensation for substantiated harm per Section 13.

9. International Data Transfers

Data may transfer to the U.S. from other regions. We use SCCs with supplementary measures (e.g., encryption, pseudonymization), reviewed quarterly for GDPR compliance. Copies available at team@altcoinpro.com.

10. Updates to This Privacy Policy

Significant changes are notified 60 days in advance via email and platform banner, with a penalty-free termination option.

Minor updates are posted instantly with a changelog at altcoinpro.com/privacy-updates. Continued use post-update equals consent.

11. Limitation of Liability

To the maximum extent permitted by law, Altcoin Pro, its affiliates, and partners are not liable for any direct, indirect, incidental, special, or consequential damages (e.g., data loss, financial harm) from data use, breaches, or Service interruptions, except for proven gross negligence or willful misconduct via arbitration (Section 13). Total liability is capped at $50 or your prior 12 months' fees, whichever is less. You use our Services at your sole risk; implied warranties are disclaimed beyond express terms herein.

12. Indemnification

You agree to indemnify, defend, and hold harmless Altcoin Pro, its affiliates, officers, directors, and agents from all claims, damages, losses, and expenses (including attorneys' fees) arising from your breach of this Policy, misuse of data, or violation of law. This survives termination.

13. Dispute Resolution

All disputes are resolved via binding arbitration in Miami, Florida, under American Arbitration Association (AAA) Consumer Rules (www.adr.org), waiving class actions and jury trials. You must first attempt informal resolution (team@altcoinpro.com; we respond in 7 days). Arbitration awards are final, individual-only, and capped at actual damages. Governing law is Florida, except where federal law preempts. Non-arbitrable claims go to Miami-Dade County courts only. Statute of limitations is 1 year from claim accrual. Opt out within 30 days via team@altcoinpro.com.

14. Contact Us

  • Altcoin Pro, LLC
  • 1200 Brickell Avenue, Suite 1950 #1221
  • Miami, Florida 33131
  • Email: team@altcoinpro.com
  • Phone: +1 (727) 641-1152 (10 AM to 6 PM EST)

Your use of our Services is your irrevocable agreement to this Privacy Policy and all referenced terms.